A consultancy that bought the fix.

2016–2018, David Solesbee spent years inside small operators and multi-location groups. The same holes kept showing up: support lived in inboxes, customer information was typed off paper into three systems, and nobody had a single view of how the business was actually performing. Vendors sold tools. Almost nobody sat with the operator and closed the gap between how the work ran and what the tools assumed.

In 2018 he founded Solesbee Solutions as an independent consultancy: process mapping, systems selection, and implementation for companies too small for a big-four program and too stretched to hire a full IT PMO. Find the hole, fill it, leave the operator better than you found them. That work is still how the group enters new industries — see Consulting.

By 2019–2020 the same three holes showed up on almost every engagement. Consulting could patch each client once. It could not scale the fix. From 2021 on, the firm acquired or launched a company for each repeating hole — and stayed the parent.